Im not sure of the circumstances regarding your ban, but there are many reasons it could have occured. i do know that our messages are not running properly right now and you may have broken the rules. Noobtubes, launchers against players, flamethrowers, intentional team kills are all banned. We prefer to warn people first, kick, temp ban, then perma ban, but if the circumstances warrant the need to ignore the process we will do it.
But like i said, I am not sure of your situation but i will look into it.